Service Portal


The portal will serve as the new exhibitor manual. Via the Service Portal you will get access to the:
– Webshop, which enables you to make extra orders such as furniture, audio& visual equipment, electricity etc.
– Online catalogue system, a free tool to get more exposure towards potential visitors.
– Marketing dashboard, to make use of our invitation system for your customers, download your unique registration link and receive in one overview who has registered using your unique link.

Within the portal you can add and authorize your colleagues and/or stand contractor. This will help to divide the correct responsibilities for the show preparations in your company.

If you have any questions regarding the access of your account, please contact Customer Service at +31 30 2952999 or via email 

Stand construction regulations

In order to get your stand approved, VIV assembled the stand construction regulations. You may share this document with your stand builder to avoid mistakes in your design. Please upload your booth drawings through the Service Portal or send them via email to before January 17, 2020.

There are some recommended stand builders by VIV. Despite these recommendations you are always free to work with other stand builders.

Construction & dismantling hours

Move in/construction:

  • March 07    08h00 – 20h00
  • March 08    08h00 – 20h00

Move out/dismantling:

  • March 11    17h00 – 20h00
  • March 12    08h00 – 17h00
    Exhibitor & construction badges

    Personalized exhibitor badges can be ordered through the Service Portal at During Event.
    The badges can be collected onsite at the exhibitor registration desk, which will opened on the last construction day (March 8).

    Construction/Dismantling passes can be collected onsite at the Security of ADNEC. The security is located at the loading bay. Please note that everyone should bring the labour card and his/her passport number.

    Freight Forwarding

    VIV recommends freight forwarders that have a proven track record:

    International Freight Forwarder:
    Hudig & Veder Forwarding B.V. – The Netherlands
    Contact: Ger Kluter
    Tel.: +31 (0)88 5445090

    Onsite Freight Forwarder:
    Elf shipping LLC – Dubai, UAE
    Contact: Mr. Binu Thomas
    Tel.: + 971 055 8990387

    You can find the following documents here:

    – Shipping manual
    – Combined commercial invoice & packing list
    – Shipping label
    – Shipping pre-advice order confirmation form

    VNU Exhibitions Europe/VIV does not receive commission nor any other kind of financial kickback for the services you book with our partners. We are not in favour of such actions and support our exhibitors’ quest in obtaining a fair price.

    Travel & Stay

    For hotel information please read more on this page.

    Marketing & Promotion

    Time to actively promote your participation at VIV MEA! Make sure your clients and potential clients know that you will be part of VIV MEA 2020 and available for business meetings at your booth.

    Download the Campaign Overview: check the organizer’ actions, timeline, our common goals, and join the campaigns during the 3 months preceding the show.

    Your active promotion is essential to make sure your booth attracts the deserved amount of traffic and that your clients will get your company’s invitation to visit.

    The organizers provides you with promotional tools (ADV pages, online banners, logos, a unique registration link, online portals and other free services) to help you take simple but crucial actions with minimum time and money investment. Ready? 🙂 Let’s go!

    Download Campaign Overview >
    Download the Promotion Kit >

    Maximize your exposure at VIV MEA 2020
    Learn more about the customized marketing opportunities available for you at VIV MEA 2020. Maximize your visibility with onsite promotion, the show guide, VR Theatre, VIV Square and more. Read all about it in the CMO brochure.

    Download the CMO brochure >


    WARNING: Be aware of scam invoices

    A number of exhibitors have reported receiving an invoice to claim money on behalf of VNU Exhibitions/VIV. The invoices use the same lay-out and they are send on behalf of the VIV team. Always contact us if you have any doubt about the invoice your received.

    Never pay to a bank account that does not match the below details:

    Company name: VNU Exhibitions Europe
    Address: Jaarbeursplein
    3521 AL Utrecht
    P.O. Box: 8500
    3503 RM Utrecht
    Bank: ABN AMRO Bank
    Address: Daalsesingel 51
    3511 SW Utrecht
    Accountnr: 512 2212 00
    IBNA nr: NL80 ABNA 0512 2212 00
    BTW nr: NL807501487.B01
    Kamer van Koophandel: KvK 30149544

    WARNING: Be aware of scam companies

    Multiple exhibitors reported that they received emails from FairGuide, ExpoGuide and many other companies claiming that they officially work together with VIV. Via a PDF form they ask for your companies information to include in their online exhibitor list or they mention that they are an official appointed contractor.

    Please be aware that these are scam companies and that VIV is not associated with any of them.

    The recommended partners by VIV are all listed on this webpage and in the Service Portal (available mid-October).

    We strongly advice you to always be carefull with working with partners outsides these lists.

    You can always contact us  if you have any doubts.

    For more information please also visit:

    Abu Dhabi National Exhibition Centre
    Khaleej Al Arabi Street
    Abu Dhabi, U.A.E.

    March 9-11, 2020

    Opening hours     
    Monday 9th March: 10:00 - 18:00 hrs
    Tuesday 10th March: 10:00 - 18:00 hrs
    Wednesday 11th March: 10:00 - 17:00 hrs