Service Portal

The Service Portal for VIV MEA 2020 will be online mid-October.

Stand construction regulations

In order to get your stand approved, VIV assembled the Stand construction regulations. You may share this document with your stand builder to avoid mistakes in your design. Please upload your booth drawings through the Service Portal (the service portal will be online mid-October).

There are some recommended stand builders by VIV. Despite these recommendations you are always free to work with other stand builders.

Construction & Dismantling hours

Information concerning the construction and dismantling hours is available online at the Service Portal (available from mid-October).

    Exhibitor and construction badges

    You can order your badges online via the Service Portal (available from mid-October).

    Freight Forwarding

    VIV recommends freight forwarders that have a proven track record:

    International Freight Forwarder:

    Hudig & Veder Forwarding B.V. – The Netherlands
    Contact: Ger Kluter
    Tel.: +31 (0)88 5445090

    Onsite Freight Forwarder:

    Elf shipping LLC – Dubai, UAE
    Contact: Mr. Binu Thomas
    Tel.: + 971 055 8990387

    You can find the following documents here from mid-October:

    – Shipping manual
    – Combined commercial invoice & packing list
    – Shipping label
    – Shipping pre-advice order confirmation form


    VNU Exhibitions Europe/VIV does not receive commission nor any other kind of financial kickback for the services you book with our partners. We are not in favour of such actions and support our exhibitors’ quest in obtaining a fair price.

    Travel & Stay

    For hotel information please read more on this page.

    WARNING: Be aware of scam invoices

    A number of exhibitors have reported receiving an invoice to claim money on behalf of VNU Exhibitions/VIV. The invoices use the same lay-out and they are send on behalf of the VIV team. Always contact us if you have any doubt about the invoice your received.

    Never pay to a bank account that does not match the below details:

    Company name: VNU Exhibitions Europe
    Address: Jaarbeursplein
    3521 AL Utrecht
    P.O. Box: 8500
    3503 RM Utrecht
    Bank: ABN AMRO Bank
    Address: Daalsesingel 51
    3511 SW Utrecht
    Accountnr: 512 2212 00
    IBNA nr: NL80 ABNA 0512 2212 00
    BTW nr: NL807501487.B01
    Kamer van Koophandel: KvK 30149544

    WARNING: Be aware of scam companies

    Multiple exhibitors reported that they received emails from FairGuide, ExpoGuide and many other companies claiming that they officially work together with VIV. Via a PDF form they ask for your companies information to include in their online exhibitor list or they mention that they are an official appointed contractor.

    Please be aware that these are scam companies and that VIV is not associated with any of them.

    The recommended partners by VIV are all listed on this webpage and in the Service Portal (available mid-October).

    We strongly advice you to always be carefull with working with partners outsides these lists.

    You can always contact us  if you have any doubts.

    For more information please also visit: